TERMS OF SERVICE (Course and Community)

The following Terms govern my (herein referred to as “I” or “Client”) participation in the Regain Your Core Course (the “Course”) and the Regain Your Core Community (the “Community”), collectively referred to as the “Program,” offered by Novia Reid, LLC (the “Company”). 

Participation

The Program is for educational and informational purposes only. It is not intended to diagnose, treat, or cure any mental health or medical condition, nor is it a substitute for professional psychotherapy, counseling, or medical care from a qualified professional. The Company does not provide psychotherapy, crisis, or emergency services. If I am ever in immediate danger or experiencing a mental health crisis, I will contact local emergency services or go to the nearest emergency facility. I understand that no specific results or outcomes are guaranteed, and my success depends on my personal effort, circumstances, and commitment. I accept full responsibility for my decisions, actions, and well-being, and acknowledge that my participation in the Program is voluntary and my sole responsibility.

Access

Access to the Course is granted for one-year (365 days) from the date of purchase, and access to the Community is granted for ninety (90) days from the date of purchase. Community access renews every 3 months unless cancelled. I understand I can cancel any time before the next renewal from my login dashboard. I understand and agree that I am responsible for canceling my quarterly subscription to avoid automatic renewal. I understand that Community subscriptions and course access and logins are non-transferable and may not be shared.

Refunds

I understand and agree that all sales are final due to the nature of the products and services offered by Novia Reid, LLC. I acknowledge that no refunds or cancellations are permitted. By completing my purchase, I confirm that my payment is non-refundable, and I authorize Novia Reid, LLC to charge the payment method I have provided for the total purchase amount. I understand that once my order is submitted, the purchase is considered complete and final.

Privacy and Confidentiality

The Company respects participant privacy. However, I understand that Dr. Novia Reid is legally mandated to report suspicion or threats of harm to self or others, or suspicion of child, elder, or dependent adult abuse or neglect. Participation in the Program does not create a therapist-client or HIPAA-covered relationship. I agree to respect the privacy and confidentiality of other Program participants. Any personal stories, experiences, or proprietary materials shared within the Program or Community shall remain private and may not be copied, shared, or disclosed outside of the Program without express written consent.

Intellectual Property and Materials

All Program materials, including videos, worksheets, recordings, and resources, are the intellectual property of Novia Reid, LLC, and are provided for personal use only. I agree not to copy, reproduce, modify, distribute, reverse engineer, sell, or teach from any Program materials without written authorization. 

Community Guidelines

I understand that the Company is committed to providing all participants with a positive experience. Therefore, Company may, at its sole discretion, limit, suspend, or terminate my participation in the Community or any Service/Product it offers, live, recorded, social media-based, or digital, without refund or forgiveness of remaining payments if I become disruptive, fail to follow the Terms of Service or Community guidelines or instructions, or impair the participation of instructors or participants in any Program. Further, I may be prohibited from enrolling in or purchasing other Regain Your Core programs, products, and subscriptions. I agree to demonstrate kindness and respect in all my interactions. I agree to keep my posts and comments positive and respectful. I understand that bullying or derogatory remarks are prohibited. I understand that while questions are welcomed in the Community, coaching questions may be reserved for coaching sessions.

Interactive Features

It is a condition of my use of the Course Site, Community, and participation in the Program that I do not: (a) Restrict or inhibit any other participant from using/enjoying the Course Site or Community; (b) Obtain or attempt to obtain any materials or information through any means not intentionally made available through the Course Site or Community; (c) Share access codes or IDs, usernames, and passwords with any third parties; (d) Use the Course Site or Community to post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law; (e) Use the Course Site or Community to post or transmit any information, software, or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights or that is protected by copyright, trademark or other proprietary rights, or derivative works concerning it, without first obtaining permission from the owner or rights holder; (f) Use the Course Site or Community to post, transmit, or in any way exploit any information, software, or other material for commercial purposes, or that contains advertising; (g) Use the Course Site or Community to advertise or solicit anyone to buy or sell products or services or to make donations of any kind without the express written approval of Company; (h) Gather any email addresses or personal information posted by other participants of the Course Site or Community for marketing purposes.

Dispute Resolution

Any dispute arising from or relating to the Program will be handled in accordance with the Dispute Resolution provisions outlined in Section 34 of the general Terms of Service, including binding arbitration in Florida.

Termination

This agreement may terminate immediately upon the death or legal incapacity of either party; the Company’s inability to perform services due to a verified medical condition, dissolution, or business closure; or either party filing for bankruptcy or insolvency protection.

Affirmation

By completing my purchase, I confirm that I am of legal age (18 years or older) and fully competent to agree to these Terms.

 

TERMS OF SERVICE

Please read these terms carefully before using our website or completing a purchase.

OVERVIEW 

www.noviareid.com (herein referred to as "website" or "site") is owned and operated by Novia Reid, LLC. Throughout the site and herein, the terms “we”, “us,” and “our” refer to Novia Reid, LLC. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting or using our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (herein referred to as “Terms of Service”, “Terms”), including those additional Terms of Service and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the Terms of Service of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted by Kajabi. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least 18 years of age or older. You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in the immediate termination of your Services.

 

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without express written permission from us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product or service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of a product.

 

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made on the site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

SECTION 7 – REFUND POLICY

Due to the nature of our products and services, returns, refunds, and cancellations are not permitted. You understand and agree that no money-back guarantees are provided, and under no circumstances are you entitled to any refund for any purchase. Once submitted, orders cannot be modified. Once you purchase a product or service, your sale is considered final. Please read product and service information carefully before completing your purchase.

 

SECTION 8 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

SECTION 9 – THIRD PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

SECTION 10 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

 

SECTION 11 – MATERIALS PROVIDED TO THE WEBSITE

The Company does not claim ownership of materials you submit, including feedback or suggestions (“Submissions”). However, by submitting materials, you grant the Company and its affiliates permission to use your Submissions in connection with their business operations, including the right to copy, distribute, publicly display, perform, and reformat your Submission, and to publish your name in connection with it. No compensation will be provided for the use of Submissions. You warrant that you own or control all rights necessary for your Submissions and that they do not violate the rights of any third party.

 

SECTION 12 – TEMPLATE AND FORM USE

Novia Reid, LLC may provide templates and forms available for purchase or download through the Website. You are granted a limited, personal, non-exclusive, and non-transferable license to use these materials solely for your individual or internal business purposes. Except for completing the templates and forms for their intended and authorized use, you may not modify, copy, reproduce, distribute, create derivative works from, or otherwise share these materials without prior written consent from the Company.

 

SECTION 13 – ELECTRONIC COMMUNICATIONS

When you visit the Website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship. We cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order.

 

SECTION 14 – USE OF COMMUNICATION SERVICES

The Website may include bulletin boards, chat areas, forums, communities, blog comments, or other communication features (“Communication Services”). You agree to use these Services only for lawful, appropriate purposes and to post content relevant to the topic. You will not upload or share any material that is defamatory, obscene, infringing, or violates the rights of others. The Company reserves the right, but not the obligation, to monitor or remove materials from any Communication Service at its discretion and may terminate your access to such Services at any time. You acknowledge that materials shared in Communication Services may be publicly visible and agree to exercise caution when sharing personal information.

 

SECTION 15 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please view our Privacy Policy.

 

SECTION 16 – SYSTEM REQUIREMENTS

Use of certain areas of the Website requires Internet access, audio manager software, or other software allowing the downloading and storing of audio and audio-visual files in MP3 or other digital format (the “Software“), and, for certain downloadable content, a compatible player device (the “Device“). The Company may, at any time and from time to time, in its sole discretion, modify, revise, or otherwise change the system requirements for the Website and the format of any downloadable content, in whole or in part, without notice or liability to you. Internet access, use of the Software, or use of a Device may result in fees in addition to any fees incurred on the Website. Software and Devices may require you to obtain updates or upgrades from time to time. Your ability to use the Website may be affected by the performance of the Software, the Device, or your Internet connection. You acknowledge and agree that it is your sole responsibility to comply with the system requirements of your Software and Device, as in effect from time to time, and to maintain, update, and upgrade your Software and Devices, including the payment of all Internet access, Software, and Device fees without recourse to Company.

 

SECTION 17 – LOGIN INFORMATION

You are solely responsible for protecting the security and confidentiality of any ID and password assigned to you. You shall immediately notify Company of any unauthorized use of the assigned password or ID, or any other breach or threatened breach of the Website’s security of which you are aware. You will be responsible for any activity conducted under your assigned password or ID.

 

SECTION 18 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

SECTION 19 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content, the course platform, or Community: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 20 – UNLAWFUL OR PROHIBITED USE AND INTELLECTUAL PROPERTY

By accessing and using this Website, you are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and its resources strictly in accordance with these Terms of Service. As a condition of your use of the Website, you agree not to use it or any of its downloadable resources for any unlawful purpose or in any manner that violates these Terms. You further agree not to use the Website in any way that could damage, disable, overburden, or impair the Website, interfere with other users’ access or enjoyment, or attempt to obtain materials or information through unauthorized means. All content included on this Website—such as text, graphics, logos, images, videos, software, and their compilation—is the property of Novia Reid, LLC or its suppliers and is protected by applicable copyright, trademark, and intellectual property laws. You agree to respect and abide by all copyright and proprietary notices or restrictions contained in such content and not to alter or remove them. You may not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works from, or in any way exploit any content or resources, in whole or in part. All Company content is provided for personal use only and is not for resale. You agree that your use of the Website does not grant you ownership rights in any protected material, nor any license beyond what is expressly permitted by these Terms. The Company name, logo, slogan, and related names, product and service titles, designs, and slogans are trademarks of Novia Reid, LLC or its affiliates or licensors. You must not use such marks without prior written consent. All other names, logos, designs, and slogans appearing on this Website are trademarks of their respective owners.

 

SECTION 21 – USE OF PAID CONTENT, PROGRAMS, AND ASSOCIATED MATERIAL

Novia Reid, LLC may provide various courses, programs, or related materials for sale through the Website. You are granted a limited, personal, non-exclusive, non-transferable license to use such materials (“Programs”) solely for your personal or internal business use. You agree not to modify, edit, copy, reproduce, create derivative works from, reverse engineer, alter, enhance, or in any way exploit any Program materials.

By ordering or participating in any Program, you agree that:

• The materials you purchase, or download, may only be used by you for your personal or business use and may not be sold or redistributed without written consent.
• All materials are for your individual use only and may not be sold, shared, or redistributed without prior written consent from the Company.
•  You will not create any derivative work or offer any competing products or services based on the Program’s content.
• Access to all Programs is limited to the life and duration of the Program.

 

SECTION 22 – FREE RESOURCES AND MATERIALS

At times, the Company may offer free downloadable resources or materials in exchange for an email address. By accessing these materials, you are granted a limited, personal, non-exclusive, and non-transferable license to use them solely for your individual or internal business purposes. You agree not to modify, edit, copy, reproduce, create derivative works from, reverse engineer, alter, enhance, or otherwise exploit any free resources or materials. These resources may not be sold, shared, or redistributed without prior written consent from Novia Reid, LLC, nor may they be used to develop or support competing products or services.

 

SECTION 23 – GUEST CONTRIBUTIONS

Novia Reid, LLC may include third-party participants, such as community guests, podcast guests, interviewees, or guest writers. The Company does not control and does not guarantee the accuracy, completeness, or reliability of the information shared by these third parties, and it disclaims any liability for any statements, whether written or verbal, made by them. All individuals who appear or contribute as guests on any platform operated by Novia Reid, LLC agree to transfer all intellectual property rights related to their participation or contributions to the Company. Where any rights cannot be assigned, the individual grants the Company a perpetual, irrevocable license to use those rights.

 

SECTION 24 – USE OF PHOTOGRAPHIC AND VIDEO MATERIAL

By attending any virtual or in-person event hosted by Novia Reid, LLC, you consent to being filmed, photographed, and/or recorded. You grant the Company full and unrestricted permission to use your image, likeness, voice, and participation, including any photographs, screenshots, or video or audio recordings, for promotional, marketing, advertising, or other lawful purposes, in any media format, without the need for additional consent. You understand and agree that no payment, royalties, or other compensation of any kind will be provided for the use of such materials, and that all rights in and to these recordings and images belong exclusively to Novia Reid, LLC. You agree not to record, photograph, or capture any portion of the event without prior authorization. Violations of this or any other event term may result in removal from the event or program, with refunds issued solely at the discretion of Novia Reid, LLC. You are welcome to use personal devices to take non-commercial, non-disruptive photographs for private use only. Such images may not be sold, shared, or used for promotional or commercial purposes. The Company may engage professional service providers to document events and reserve the right to edit, use, and repurpose such materials for marketing, promotional, and other lawful purposes. Due to the widespread presence of personal recording devices, Novia Reid, LLC disclaims any liability for any incidental capture of your image or likeness by other attendees.

 

SECTION 25 – EVENT PARTICIPATION

Novia Reid, LLC, believes in cultivating spaces where every attendee feels respected, valued, and inspired to engage meaningfully. Whether attending virtually or in person, participants are expected to contribute to a welcoming and professional environment. The Company reserves the right to refuse entry or participation to any individual whose behavior is disruptive, disrespectful, or otherwise detracts from the event. Should such conduct occur, Novia Reid, LLC may, at its sole discretion, remove or restrict access to the event without refund or compensation.

 

SECTION 26 – USE OF INFORMATION, PERSONAL RESPONSIBILITY, AND EDUCATIONAL PURPOSES

By using this Website, you acknowledge and accept full personal responsibility for your actions and the outcomes that result from applying information found on this Website or within its downloadable resources. You agree to exercise sound judgment and perform your own due diligence before acting on any information derived from the Website. All information and resources provided are intended for educational and informational purposes only. Nothing on this Website should be construed as legal, financial, medical, or other professional advice.

 

SECTION 27 – NO GUARANTEES OF RESULTS

You acknowledge and agree that Novia Reid, LLC, does not guarantee any specific results or outcomes from your participation in, or use of the information, products, or services provided through this website or any related materials. All courses, programs, content, and resources are intended solely for educational and informational purposes, aiming to support your personal growth. Your results depend entirely on your own efforts, motivation, commitment, actions, and individual circumstances. You understand that results may vary from person to person and can be influenced by numerous factors that are beyond the control or knowledge of Novia Reid, LLC. You further acknowledge that any examples, testimonials, or statements shared by others, whether clients or users of our resources, are not intended to represent or guarantee that you will achieve the same or similar results. Previous outcomes are not indicative of future performance, success, or results. 

 

SECTION 28 – NO JOINT VENTURE OR AGENCY RELATIONSHIP

Your use of this Website, or participation in any program, course, or service offered by Novia Reid, LLC, does not create any partnership, joint venture, employment, fiduciary, or agency relationship between you and the Company. Nothing in these Terms of Service shall be construed to create any form of joint enterprise or employment relationship. You acknowledge that you are accessing the Website and any related services as an independent user.

 

SECTION 29 – INTERNATIONAL USE AND COMPLIANCE

This Website is owned and operated by Novia Reid, LLC, a United States based company. If you access the Website outside the United States, you acknowledge and agree that you are doing so voluntarily and are solely responsible for complying with all local laws and regulations applicable in your location. You agree not to access or use the website, its materials, or any related products or services in any jurisdiction where such access or use would violate local law or regulation. Novia Reid, LLC makes no representation that the information, resources, materials, products, or services available through this Website are appropriate or available for use in locations outside the United States, and access to them from territories where their content is illegal is strictly prohibited.

 

SECTION 30 – DISCLAIMER OF WARRANTIES; WAIVER AND RELEASE; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without giving notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Novia Reid, LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury (including death), loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. You agree to refrain from initiating any claims, lawsuits, court actions, or legal proceedings against the Company or its affiliates. Additionally, you agree not to participate in or assist in the prosecution of any claims for monetary compensation or damages, directly or indirectly arising out of or in connection with your use of the Service. You explicitly waive any rights you may have to pursue such actions. This means that you cannot sue the Company for any injury, loss, or damage sustained by you or other parties in connection with the Service, even if it is due to the negligence, injudicious act, omission, or other fault of the Company. Additionally, you waive your insurer's right to make a claim against the Company based on payments by insurers to you or on your behalf for any reason. This means that my insurers have no rights of subrogation against the Company. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. In no event shall our total liability to you for all loss, cost, damage, liability, or expense (including attorney’s fees and costs) that you may suffer or incur, under any theory of liability, in contract, tort (including, but not limited to, negligence) or otherwise, exceed the lesser of any amount paid by you, if any, for the right to access or participate in any activity related to the website or $100.

 

SECTION 31 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Novia Reid, LLC and our parent, guests, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, relating to or arising out of your use or inability to use the website, product, or services, your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree to fully cooperate with the Company in asserting any available defenses.

 

SECTION 32 – ATTORNEY’S FEES AND COSTS

In any action arising hereunder or any separate action pertaining to the validity of these Terms of Service, the prevailing party in any such action, on trial or appeal, shall be entitled to its costs and reasonable attorney’s fees, including all appeals from the non-prevailing party. 

 

SECTION 33 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 34 – DISPUTE RESOLUTION

If you have any dispute with the Company, you agree to contact us first at [email protected] with a brief, written description of the dispute and your contact information (including your full name, email, and telephone number) and any supporting documentation before pursuing any further action. The Company is committed to resolving any issues in a fair and timely manner. Upon receiving the notice, the Company will acknowledge the dispute within 10-14 business days and strive to resolve the matter through mutual discussion and negotiation within 30 business days. If the dispute cannot be resolved through direct communication, the matter will be submitted to binding arbitration in accordance with the rules of Florida.

 

SECTION 35 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

  

SECTION 36 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Florida, United States of America.

 

 SECTION 37 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 38 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

SECTION 39 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [email protected].

 

PRIVACY POLICY

 

Please read this privacy policy carefully. www.noviareid.com (herein referred to as “Website” or "site") is owned and operated by Novia Reid, LLC (herein referred to as "Company", "our", "us" or "we"). By using the Website, you agree to this privacy policy. This privacy policy explains what information may be collected on our Website, how we use this information, and steps we take to safeguard it.

 

INFORMATION WE COLLECT ABOUT YOU

You can visit our Website and browse the Website’s contents without giving us any personally identifiable information. In order to provide you with the most efficient and enhanced personalized service and attention, and to assist you with certain requests which you make, we request information about you in certain circumstances and collect certain information automatically.

 

INFORMATION YOU VOLUNTEER

We collect personally identifiable information that you enter on the Website or otherwise volunteer to us (such as your name, e-mail address, credit card number, home address, phone number, and/or similar information), when you contact us to, among other things, make purchases or request information. You can choose not to provide certain information, however, you might not be able to take advantage of our different features. We use the information that you provide for such purposes as responding to and fulfilling your requests, improving our operations and communicating with you.

 

WHAT WE DO WITH COLLECTED INFORMATION

We use collected information to evaluate and administer our Website, fulfill your requests, respond to any future problems, such as difficulties in navigating our Website or accessing certain features, and to gauge user trends. When you purchase products or make a donation by credit card, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date, total cost and other information necessary to process the transaction. We will not otherwise provide any personal data to your credit card company without your permission. You agree that we shall not be responsible or liable for any loss, damage, refunds, or other matters of any sort that incurred as the result of such dealings with a Merchant. Payment processing companies and merchants may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies of the payment processing companies and Merchants. In addition, when you make certain purchases through our Website or its Content, you may be subject to the additional terms and conditions of a payment processing company, Merchant or us that specifically apply to your purchase. For more information regarding a Merchant and its terms and conditions that may apply, visit that merchant’s Website and click on its information links or contact the Merchant directly. You release us, our affiliates, our payment processing company, and Merchants from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase through or use of our Website or its Content.

 

HOW WE SHARE PERSONAL INFORMATION

Personal information is available to us and the technical and fulfillment agents, partners and consultants who make our Website available to you. Anonymous information is available to our affiliates, sponsors and partners. Website hosting firms, technical and database consultants, advertising agencies, order processing partners, and other third parties may have access to personally identifiable information in the course of making our Website and its contents available. All companies working for and with us are not permitted to sell your information to third parties or to use it except as authorized by us and you, or as permitted or required by law. Our providers have their own measures to protect your data. You specifically waive and release all rights and remedies against us for any claims that arise out of our Providers' conduct or system. We reserve the right to use or disclose any information without notice or consent for the following purposes: as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our Website and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.

 

HOW WE USE COOKIES

We receive and store certain types of information whenever you interact with us. Your web browser offers “cookies” which, if you allow their use, store small amounts of data on your computer when you visit a website. We use “cookies” and we obtain certain types of information when your web browser accesses our Website or advertisements and other content served by us or on our behalf on other websites. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. Cookies assist us in tracking which of our features you like best and make it easier to use our Website. You have the ability to accept or decline cookies by modifying your browser. Our Website is viewable even if you disable the cookie function on your browser. However, if you disable cookies, some advanced and customized features or offerings will not be available to you. We may also automatically collect your Internet Protocol and referring website addresses, browser type and domain name. This information helps facilitate your online experience on our Website.

 

HOW YOU CAN CONTROL YOUR PERSONAL INFORMATION

We may use your personal information to send you newsletters, to give you information about our goods, products and/or services when you have consented to be contacted for such purposes, to notify you of changes to our services, and to carry out our obligations regarding contracts entered into between you and us. You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any e-mail message. We aim to implement your opt-out requests promptly; but you may still receive promotional information from us several days following your request. You may also continue to receive information from those third parties to whom previously received your information.

 

SECURITY OF YOUR PERSONAL INFORMATION

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security. Our policy is to limit access to personal data to those with a specific need to access or retrieve this information. We store data on multiple service systems. Please note whenever you voluntarily make your personal information or other Information available for viewing by others online through this Website or its Content, it may be seen, collected and used by others, and therefore, we are not responsible for any unauthorized or improper use of the personal information or other Information that you voluntarily share.

 

CHILDREN’S PRIVACY

We are strongly committed to protecting the safety and privacy of children. We do not knowingly collect personal information online from children under 13. Our Website includes content that is not intended for children under 13 and which is not necessarily monitored. We strongly encourage all parents to speak to their children about online safety and to monitor their children’s use of the Internet. By using this Website, you represent and warrant you are at least 18 years of age or older. If you are not at least 18 years of age or older, you must exit now before using this Website.

 

INTERNATIONAL USERS

Our Website and the servers that make this Website available worldwide are located in the United States. The Internet laws in the United States govern all matters relating to this Website. Any information you provide in subscribing to our Website or registering or ordering at our Website will be transferred to the United States. By visiting our Website and submitting information, you authorize this transfer, processing, and use.

 

CONDITIONS OF USE, NOTICES, AND REVISIONS

We may use your contact information to inform you of changes to the Website or its Content, or, if requested, to send you additional information about us. We reserve the right, at our sole discretion, to change, modify or otherwise alter our Website, its Content and this Privacy Policy at any time without notice. Such changes and/or modifications shall become effective immediately upon posting our updated Privacy Policy.

 

CONTACT INFORMATION

If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected].